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Satisfaction Guarantee
Our main goal is to ensure your satisfaction with the purchased product.
We make every effort to ensure that each of our designs – whether it’s a short mini dress, a long evening dress, a fashionable women’s suit, or a sensual pajama – is meticulously sewn, perfected to 100%, and well packaged so that it meets the expectations of even the most demanding Customer. Because your satisfaction is our greatest reward.
However, it may happen that despite our efforts, you are not fully satisfied with your purchase. You can freely exchange the product for another one or return it without giving any reason. You just need to declare your intention to return the product within 14 days and send it back to us. You can contact us via email at biuro@yololook.com, and we will guide you through the process.
Or the easiest way is to visit the section at the bottom of the page: exchanges, returns, and complaints.